Privacy Policy

This Privacy Policy explains how Budapest Cruise (“we”, “us”), operator of the website budapestcruise.eu, processes your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Hungarian data protection law.

1. Data controller

Budapest Cruise – budapestcruise.eu

2. What data we collect

• Booking data: first name, last name, email address, date and time of the cruise, number and type of guests, language of the booking.
• Technical data: IP address, browser information and the time of the request, used to protect the booking form against abuse.
• Cookies: see our Cookie Policy.

3. Purposes and legal bases

• Managing your booking – sending the receipt of your request, the confirmation, reminders before the cruise and cancellation messages (Art. 6(1)(b) GDPR, performance of a contract).
• Security and fraud prevention – reCAPTCHA and technical logs (Art. 6(1)(f) GDPR, legitimate interest).
• Analytics and advertising measurement – only with your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via “Cookie settings” at the bottom of every page.
• Legal obligations – keeping records required by accounting and tax law (Art. 6(1)(c) GDPR).

4. Recipients

We share your data only as necessary with: the boat operator that carries out the cruise (name and number of guests), our email provider Zoho Corporation (sending of booking emails), our hosting provider (Google Cloud, EU servers), Google (reCAPTCHA and, with consent, Google Analytics and Google Ads) and Meta Platforms (with consent, Meta Pixel). Some of these providers may process data outside the EU on the basis of the European Commission’s standard contractual clauses or the EU–US Data Privacy Framework.

5. Retention

Booking data is kept for 24 months after the date of the cruise and then deleted or anonymised, unless a longer period is required by law. Technical security logs are deleted after 30 days.

6. Your rights

You have the right to access, rectify and erase your data, to restrict or object to processing, to data portability and to withdraw consent at any time.eu. You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, www.naih.hu) or with the supervisory authority of your country.

7. Security

The website is served exclusively over an encrypted HTTPS connection, and access to booking data is restricted to authorised staff.